Toronto

Lesson: do not travel on business the week after New Years. You will suffer the fate I did; huge lines at customs, baggage claim and for taxis along with everyone coming home from the Christmas/New Years holiday.

What should have taken only 45 minutes from airport door to hotel door took at least an hour and a half. Ugh.

All for a short trip; I'm gone tomorrow night to Philadelphia!

Take note: Park Hyatt Toronto still fantastic. Room service was great, employees greeted me as I walked down the halls and at the front desk with a smile and enthusiasm. Such a great hotel!